Privacy Policy

This Privacy Policy explains how CrowdBeam (“CrowdBeam,” “we,” “us,” or “our") collects, uses, discloses, and safeguards information when you access or use the CrowdBeam website, applications, and services (collectively, the “Platform").

By using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

1.1 Information You Provide Directly

When you create an account or use the Platform, you may provide:

• Name, email address, and account credentials
• Profile information
• Requests, Applications, messages, submissions, and other content
• Payment-related information (processed by third-party providers)
• Communications with CrowdBeam support

1.2 Information Collected Automatically

When you access the Platform, we may automatically collect:

• IP address
• Device and browser type
• Operating system
• Pages viewed and actions taken
• Timestamps and referring URLs
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from:

• Payment processors (Stripe)
• Analytics providers (Vercel Analytics)
• Authentication services (NextAuth.js)
• Fraud prevention services

CrowdBeam does not receive or store full payment card details.

2. How We Use Information

We use collected information to:

• Operate and maintain the Platform
• Facilitate interactions between Creators and Contributors
• Process transactions and fees
• Communicate with users
• Improve features, usability, and performance
• Monitor and prevent fraud, abuse, or violations
• Comply with legal obligations

We do not sell personal information.

3. How Information Is Shared

3.1 Between Users

Information you choose to share (such as profiles, Requests, Applications, or messages) may be visible to other users as part of normal Platform functionality.

3.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processing (Stripe)
• Analytics (Vercel Analytics)
• Hosting and infrastructure (Vercel)
• Customer support
• Security and fraud prevention

These providers are authorized to use information only as necessary to provide services to CrowdBeam.

3.3 Legal and Safety Reasons

We may disclose information if required to:

• Comply with legal obligations
• Respond to lawful requests
• Protect the rights, safety, or property of CrowdBeam, users, or others
• Enforce our Terms of Service

3.4 Business Transfers

If CrowdBeam is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

CrowdBeam uses cookies and similar technologies to:

• Maintain user sessions and authentication
• Analyze Platform usage and performance (via Vercel Analytics)
• Improve user experience
• Enable certain platform features and functionality

Types of cookies we use:

• Essential cookies: Required for authentication, security, and core platform functionality
• Analytics cookies: Help us understand how users interact with the Platform

You may control cookie settings through your browser, though disabling certain cookies may affect Platform functionality.

5. Data Retention

We retain personal information for as long as necessary to:

• Provide the Platform
• Fulfill the purposes described in this Privacy Policy
• Comply with legal, accounting, or reporting requirements

We may retain certain information after account termination as required by law or for legitimate business purposes, such as fraud prevention and dispute resolution.

6. Data Security

CrowdBeam implements reasonable administrative, technical, and physical safeguards to protect information.

However, no system is completely secure. You acknowledge that use of the Platform is at your own risk.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access or update your personal information
• Request deletion of your account
• Object to or restrict certain processing
• Request a copy of your personal information

To exercise any of these rights or make a data request, contact us at: privacy@crowdbeam.io

Requests may be subject to verification and legal limitations.

8. Children's Privacy

CrowdBeam is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. International Users

CrowdBeam is operated from the United States. If you access the Platform from outside the U.S., you consent to the transfer and processing of information in the U.S. and other jurisdictions.

10. Third-Party Links

The Platform may contain links to third-party websites or services. CrowdBeam is not responsible for the privacy practices of third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted. Continued use of the Platform constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or data practices, contact: support@crowdbeam.io