Terms of Service

Welcome to CrowdBeam (“CrowdBeam,” “we,” “us,” or “our”). These Terms of Service (“Terms") govern your access to and use of the CrowdBeam website, applications, and services (collectively, the “Platform").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use CrowdBeam.

1. Platform Overview

CrowdBeam is an online marketplace platform that facilitates connections between individuals or organizations seeking work, ideas, or services (“Creators") and individuals who apply to contribute work, ideas, or services (“Contributors").

CrowdBeam is not a party to any agreement, transaction, or interaction between Creators and Contributors, except as explicitly stated in these Terms. CrowdBeam does not supervise, manage, guarantee, or enforce user agreements or outcomes.

2. Eligibility and Accounts

You must be at least 18 years old to use the Platform.

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your credentials
• Accept responsibility for all activity under your account

CrowdBeam may suspend or terminate accounts that violate these Terms or pose risk to the Platform or its users.

3. Creator Responsibilities

Creators may post requests, projects, challenges, or opportunities (“Requests").

Creators agree to:

• Provide accurate and complete descriptions
• Clearly disclose compensation, deadlines, and selection criteria
• Act in good faith when reviewing Applications
• Comply with applicable laws and regulations

Creators are solely responsible for selecting Contributors, evaluating submissions, delivering compensation, if applicable, and any agreements formed with Contributors.

4. Contributor Responsibilities

Contributors may submit applications, proposals, or work (“Applications").

Contributors agree to:

• Submit original or authorized content
• Provide accurate qualifications and information
• Comply with the terms specified in the Request

Contributors acknowledge that submission does not guarantee acceptance or compensation, and CrowdBeam does not guarantee outcomes or payment.

5. Applications, Acceptance, and Cancellation

5.1 Applications

Creators may receive Applications from multiple Contributors. Submission of an Application does not create any obligation on the part of the Creator or CrowdBeam. CrowdBeam does not control, review, or guarantee Application outcomes.

5.2 Acceptance

Once a Creator accepts an Application, the Creator and Contributor enter into a direct agreement with each other, subject to the terms specified in the Request. CrowdBeam is not a party to this agreement and does not supervise or enforce performance.

5.3 Cancellation by Creators

Creators may cancel a campaign at any time, subject to the following rules:

• Before acceptance: Campaigns may be cancelled without penalty
• After acceptance: Cancellation triggers a fee as described below

If a Creator cancels a campaign after one or more Applications have been accepted:

1. Payment authorizations for accepted Applications are released (refunded to the Creator)
2. A cancellation fee is calculated as: max(15% of total accepted payouts, $4.00 per creator)
3. The cancellation fee is charged to the Creator's payment method on file
4. 50% of the net cancellation fee is transferred to affected Content Creators as compensation
5. The remaining 50% is retained by Crowdbeam as a cancellation fee

Creators with unpaid cancellation fees may have their accounts restricted until balances are resolved.

5.4 Withdrawal by Contributors

Contributors (Content Creators) may withdraw an Application at the following stages:

• Before acceptance: Applications may be withdrawn freely with no penalties
• After acceptance, before work submission: Applications may be withdrawn; the campaign slot reopens for other creators

Withdrawal is NOT permitted once work has been submitted, a campaign is completed, or a dispute is under review.

Withdrawal has the following effects:

• Your Application status changes to WITHDRAWN
• If you were accepted, your payment authorization is released (no charge)
• If the campaign was FILLED, it reverts to OPEN status to accept new applicants
• You will not receive compensation for withdrawn Applications

Repeated withdrawal from accepted Applications may result in account restrictions.

5.5 Abuse Prevention

CrowdBeam reserves the right to limit, restrict, or suspend accounts that repeatedly cancel Requests or Applications in a manner CrowdBeam determines, in its sole discretion, to be abusive or disruptive.

6. Payments and Fees

6.1 Platform Fees

CrowdBeam charges service fees for use of the Platform. The platform fee is deducted from the total campaign cost and is disclosed during campaign creation.

Platform Fee Schedule:

Example: For a $100 payout to a Content Creator with a 12% platform fee, the Campaign Creator pays $113.64 ($100 payout + $13.64 platform fee including Stripe processing costs).

Additional fees may apply for:

• Premium placement or promotion features
• Dispute resolution services
• Cancellation (see Section 5.3)

All applicable fees are disclosed prior to the relevant action.

6.2 Payment Processing

Payments may be processed by third-party providers (e.g., Stripe). CrowdBeam does not store full payment credentials.

By using payment features, you agree to comply with the applicable payment provider's terms.

6.3 Fees and Refunds

All platform fees are non-refundable, except where explicitly stated otherwise.

CrowdBeam does not guarantee refunds for:

• Canceled Requests
• Withdrawn Applications
• User disputes
• Dissatisfaction with outcomes

Refunds, if any, are issued at CrowdBeam's sole discretion.

6.4 Failed or Insufficient Payments

Creators are responsible for maintaining sufficient funds.

If payment fails:

• Requests may be suspended
• Accepted Applications may be revoked
• Accounts may be restricted until balances are resolved

6.5 Disputes and Chargebacks

CrowdBeam is not responsible for compensation disputes between users.

Initiating chargebacks or payment reversals without cause may result in suspension or termination.

7. Disputes Between Users

CrowdBeam is not responsible for resolving disputes between Creators and Contributors.

CrowdBeam may, at its discretion:

• Provide reporting tools
• Restrict accounts
• Remove content or Requests

CrowdBeam has no obligation to mediate or enforce user agreements.

8. Intellectual Property

8.1 User Content

Users retain ownership of content they submit but grant CrowdBeam a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content to operate and promote the Platform.

8.2 Platform Intellectual Property

All CrowdBeam software, branding, designs, and content are owned by CrowdBeam and may not be used without permission.

9. Prohibited Conduct

You agree not to:

• Misrepresent identity or qualifications
• Post illegal, infringing, or harmful content
• Circumnavigate platform fees
• Harass or exploit other users
• Scrape, reverse engineer, or disrupt the Platform

Violations may result in suspension or termination.

10. Termination

CrowdBeam may suspend or terminate access at any time to protect the Platform or enforce these Terms.

Upon termination: access rights cease immediately, and sections relating to liability, disclaimers, and indemnification survive.

11. Disclaimers

THE PLATFORM IS PROVIDED “AS IS" AND “AS AVAILABLE."

CrowdBeam disclaims all warranties, including:

• Accuracy of user content
• Quality or legality of services
• Outcomes of user interactions

Use of the Platform is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, CrowdBeam shall not be liable for:

• Indirect or consequential damages
• Loss of profits, data, or reputation
• User-to-user disputes

CrowdBeam's total liability shall not exceed the fees paid to CrowdBeam in the preceding twelve (12) months.

13. Indemnification

You agree to indemnify and hold harmless CrowdBeam from claims arising out of: your use of the Platform, your interactions with other users, and your violation of these Terms or applicable law.

14. Governing Law and Arbitration

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles.

Disputes shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, except where prohibited by law. The arbitration shall take place in Wilmington, Delaware.

15. Changes to These Terms

CrowdBeam may modify these Terms at any time. Continued use of the Platform constitutes acceptance of updated Terms.

16. Contact Information

Questions about these Terms may be directed to: support@crowdbeam.io